Field Applications Engineer - Germany

About Enphase

Enphase Energy is one of the fastest growing solar companies in the world.  By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart, and safe. Our technology is profoundly changing the way solar systems function, and as a result, changing the solar industry itself. 

As we continue our exciting growth, we are building teams with highly talented people who design, develop, and manufacture next generation solar technologies.  With exciting opportunities for technical professional growth for this new technology space, our work environment is fast-paced, fun, and full of exciting new projects.

About the Role

We are seeking a Field Applications Engineer based in Germany to be a member of our technical sales team responsible for pre-sales technical support, installer ramp with our new Encharge Battery technology and new product field deployments.

Our German office is in Freiburg im Breisgau. Depending upon your location we anticipate this role will be home office based, with customer and site visits three to four days per week and occasional visits to Freiburg and other Enphase locations to meet with colleagues.

Responsibilities

• Support the Sales Organization with battery and PV technical expertise and deep product knowledge
• Provide clear Customer Technical Requirements feedback to Product Management and Product Development Teams
• Develop and deliver documentation such as: design guides, line diagrams, standard bills of materials, technical briefs, best practices, and training
• Provide onsite and remote commissioning training and support for install partners for PV and battery storage systems
• Engage in specialized system design support activities
• Support new product launches and introductions
• Execute customer-facing New Product Introduction (NPI) field activities
• Coordinate and execute field testing and feedback collection for new hardware and software
• Close cooperation and alignment with Customer Support and Field Services to deliver a best-in-class Customer Support Experience

Qualifications

• 3+ years PV industry experience
• Bachelors or equivalent work experience
• Electrician with relevant local electrical qualifications/licenses preferred
• Fluent German (C2 level) and professional level English (B2 level) languages is essential for the role
• Practical and hands-on experience and expertise with distributed PV, battery storage and energy management applications
• Experience in the use and implementation of inverters/converters, DC & AC systems and component interconnection methods between PV and energy storage systems and the grid including advanced grid functions
• Hands-on expertise in troubleshooting electrical systems and data networks using tools such as multi-meters, power quality analyzers, data acquisition etc.
• Strong knowledge of local electrical and system regulatory codes and best practice for PV and battery storage installations
• Experience working remotely with strong self-management and interpersonal skills and proven record of establishing and maintaining working relationships with customers, peers, and managers
• Ability and willingness to travel locally, domestically and at times internationally as needed